The 10-year, $1.9 billion partnership modernizes the commonwealth's IT infrastructure, including computers, networks and e-mail, at 85 agencies to improve government services.
We also learned of Web sites on the Internet that have chat rooms that glorify the use of drugs and where sellers go to encourage our children to try them."
The 3-1-1 system has revolutionized Denver's approach to customer service by enabling residents and businesses to reach a live, knowledgeable person with just one call to City Hall."
Safeguarding critical [data] is not just an IT issue; it's a business continuity issue, and the opposite can cause you financial loss and an inability to serve your customers."
A high percentage of data breaches and identity thefts stem from human error -- therefore focusing on people and their behavior is a key element of any effective security program."
An increase in alternative access technologies such as WiMAX, Wi-Fi and others, but also a growing trend of upgrading existing networks to higher speed DSL options.