The more you know about your customer's world the more you can help them get what they want out of life. To some degree, no matter what we sell, that's the ultimate goal of serving a customer. Smart sales folks

CARBONDALE - A windstorm of historic proportions all but eliminated graduation and Mother's Day outings in the region. But the effects of the May 8 derecho have not resonated in the region's tourism through the summer officials said Tuesday.