Click to play:Corporations are discovering the uses of podcasting, both as an external marketing vehicle, and as an effective means of distributing internal communication. Kris Jacob, VP of Development at Podshow, discusses the pros and cons of using podcasting for

Apart from the actual skills and techniques, why is it that some people seem like "naturals" when it comes to providing great service? This program identifies and highlights the basic characteristics and traits of people who demonstrate excellent customer service.View

Download this PowerPoint fileThis 24-slide presentation discusses their brief history of wikis, the various types of wikis. and how wikis are used.

Xerox researchers have developed an experimental printing technology that could someday replace printed pages that are used for only a brief time before being discarded. The project is a collaborative development between the Xerox Research Center of Canada and PARC

OUTSIDE is the sort of castle that only a fairytale with serious aspirations could conjure. Crafted into an imposing, ornamental confectionery by Scotland's celebrated arc

BUSINESSES need to stop treating students as if they are characters from The Young Ones if they want them to use their services, a marketing specialist has warned.