Dave Paulding, Interactive Intelligence's regional sales director for UK, Middle East and Africa says that connected consumers in Africa are driving the demand for call centres in the banking industry. The banking sector in Africa, particularly in Nigeria and Kenya,

Accra, Sep.3, GNA - Zain Ghana, Emitac Mobile Solutions (EMS) and Research in Motion (RIM) have introduced the world's first clickable touch screen smartphone known as the Blackberry solution in Ghana. The Blackberry solution brings together smartphones, software, and services